Hi, I’m Thomas
I’m a full-stack product designer who enjoys focusing on user needs, business goals, and cross functional collaboration. From discovery research to polished UI, I design with intention, ship with impact, and think in systems.
My Approach
Strategic
Contributor
Casestudies
Redesigning B2B Payments for 500k+ Customers.
Company Veem
Industry Fintech
Role Lead Product Designer
Global payment platform for businesses to handle digital transactions.
The redesign uncovered and addressed significant issues in the B2B Payment feature.
Business Impact
+20% Increase in monthly B2B payments.
Leading Strategy and Design Across 20M Members and 130,000+ Providers
Company MetLife Dental Platform
Industry Insurance
Role Lead Product Designer, Dental Provider & Member Platform
Platform Nationwide dental claims and benefits platform serving 20M+ members across 478,000+ locations and 130,000+ providers
I led the redesign of MetLife's dental provider platform while simultaneously directing a team of designers across the full member experience, reducing provider friction, eliminating blind spots, and giving both providers and members real time clarity into their benefits and claims.
Business Impact
Reduced follow-ups and accelerated claim resolution.